Job Vacancies

GENERAL MANAGER (Part-time)


Due to expansion of its activities SEAC is creating a new role of General Manager who will support the Director in providing a safe, clean and welcoming environment for all users of The Séamus Ennis Arts Centre. The role will mainly focus on building/facilties maintenance and ensuring the highest standards of health and safety in all aspects of operation.

Person Specification

Essential

  • Minimum 3 years’ experience of facilities/property management
  • Knowledge and experience in health and safety
  • Proven track record in delivering successful projects on time and on budget
  • People management experience with a knowledge of sound HR practice
  • Strong organisational and multitasking skills and ability to work on own initiative
  • Excellent communication and relationship management skills
  • Proficient in the use of Microsoft tools such as Outlook, Word, Excel, Teams etc.
  • Own transport and full driving licence essential
  • Willingness to work occasional evenings and weekends if required
  • Friendly and courteous in dealing with the public
  • Ability to contribute effectively to a small team
  • The successful candidate will be subject to Garda vetting

Desirable

  • Experience of management in the arts or cultural sector

Terms & Conditions

  • This is a part-time role – initially 3 days per week.
  • Location: Work will predominantly need to take place onsite due to the nature of the role
  • Hours of work: Normally during office hours but flexibility will be required to work outside of those hours should the work of contractors or the demands of events require it.
  • 25 days holidays per annum, pro-rata
  • Contract Duration: Permanent (with 6-month probation period)
  • Salary level: 38k+ (pro-rata) depending on experience

Applications, including a CV and cover letter, should be submitted by e-mail to Director@tseac.ie

Closing date for applications: June 30 2022

Box Office Administrator

The Séamus Ennis Arts Centre is seeking a box office administrator to join our small, busy team.

The Role

The successful candidate will provide friendly and responsive customer service to patrons of SEAC both over the phone and in person.

Duties will include all aspects of box office administration from setting up and maintaining ticketing for events to dealing with ticketing enquiries and providing box office services at SEAC’s events.

Person Specification

  • Minimum one year’s experience in box office and ticketing
  • Excellent computer skills including the Microsoft packages (Excel, Word, Outlook etc.)
  • Experience of Ticketsolve or other computerised ticketing system
  • Friendly and courteous in dealing with the public
  • Organised and methodical with attention to detail
  • Ability to contribute effectively to a small team
  • Professional and trustworthy with ability to work on own initiative
  • Own transport essential
  • The successful candidate will be subject to Garda vetting

Terms & Conditions

  • Pay scale: hourly rate commensurate with experience.
  • Hours of work: Part-time, variable, including evening and weekend work in conjunction with events.
  • Paid holidays
  • Contract duration: Permanent (with 6-month probation period)

Applications, including a CV and cover letter, should be submitted by e-mail to Director@tseac.ie

Closing date for applications: June 30 2022

Box Office Duties

  • Maintain an in-depth knowledge of the box office ticketing system. Keep up-to-date with and implement any system developments and inform the centre’s staff of any changes.
  • Perform ongoing maintenance on the box office ticketing system’s database and eliminate duplicates on a timely basis.
  • Set up events on the box office ticketing system. Ensure that dates and pricing are correct and that any discounts and Friend’s benefits are correctly applied.
  • Process ticket sales online, via phone and on-site from TSEAC’s office.
  • Print and post tickets as per online or phone orders.
  • Handle phone & email queries regarding processing ticket sales, generation of refunds and exchanges, Friend’s benefits and discounts and any other technical queries.
  • Generate and monitor marketing reports and provide reports to management.
  • Complete all the event/artist report figures of the gig/event and payment of artist if required. Ensure sign-off from artist. Adhere to company policy to ensure that artists receive payment on-line unless previously authorised by management. Obtain bank details where no previous bank details have been supplied by artist.
  • Obtain IMRO filings or undertaking that artists will file online.
  • Provide event sheets to accounts personnel in a timely manner.
  • Where required by artist undertake merchandising sales. Ensure that artists sign off on the number of items handed over for sale at the outset and once sales are complete that they further sign off on items returned, cash received and percentage retained by TSEAC.
  • Maintain a friendly relationship with the public by dealing with customer concerns in a timely and efficient manner.
  • Maintain a professional box office appearance. Open box office on time to welcome arriving patrons and to process walk-up sales. Ensure that box office is operational during interval to facilitate sales of upcoming events.
  • Verify float at the beginning of the event and at the end of the event sign off on the float amount and secure in the safe.
  • Liaise with other staff and consultants regarding linkages between box office ticketing system and other marketing tools/software.

Marketing & Communications Manager

The Séamus Ennis Arts Centre seeks to appoint a Marketing and Communications Manager. The appointee will be responsible for assisting in the management of public relations and the development and delivery of a marketing and communications strategy. The appointee will need to have a passion for digital marketing and social media

Essential Qualifications & Skills 

In order to be considered for this post, applicants will require: 

  1. A relevant degree level qualification in Communications / Marketing.
  2. Proven professional experience of running communications, social media and digital marketing campaigns
  3. Excellent communication skills
  4. Professional familiarity with social media sites, online marketing and monitoring tools
  5. Website management experience (Wordpress)
  6. Knowledge of GDPR and implications 
  7. Ability to create photography, graphics and video content for online channels
  8. Capability to work independently and as part of our small, busy team 
  9. Ability to think creatively and innovatively 
  10. Proficiency in MS packages e.g. Word, Excel, Outlook,Teams, etc. and experience working with Google Analytics, Google AdWords, Search Engine Optimisation, E-mail marketing tools (Mailchimp), Video and Photo Editing (Canva,) programmes would be advantageous.

Desirable

  • Experience of working in the arts or cultural sector

Terms & Conditions

  • This is a part-time role – initially 3 days per week.
  • Location: Office based in North County Dublin, with hybrid working an option
  • Hours of work: Normally during office hours but flexibility will be required to work outside of those hours should the demands of events require it.
  • 25 days holidays per annum, pro-rata
  • Contract Duration: Permanent (with 6-month probation period)
  • Salary level: €30-€35k, negotiable depending on experience (pro-rata) depending on experience

Applications, including a CV and cover letter, should be submitted by e-mail to Director@tseac.ie
Email applications will only be considered.

Closing date for applications: Thursday June 30 2022 at 5pm